Shipping & Delivery

Order Processing

• All orders are processed within 24-72 hours on business days (Monday to Friday, excluding holidays).
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Destinations

We proudly ship to most countries worldwide. If you are uncertain whether your country is included in our shipping destinations, please reach out to us via email at sales@cotattoo.com or leave us a message.

Shipping Fees

Shipping Information

Upon shipment, you will receive detailed information about your order's journey.

Delivery Times

Local Warehouses

International Orders

• For products not available in our local warehouses and for other countries, the estimated delivery time is 7-15 business days.
• For shipments to the United States, due to customs duties and clearance procedures, the estimated delivery time is approximately 12 business days.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

 Promotional Event Shipping Rules

Processing Time

• Orders will be processed in the order they are received.
• Due to high demand, processing may take longer than usual (up to 5-7 business days).

Shipping Time

• Delivery times may be extended during promotional events due to increased shipping volumes.

Order Changes

• Changes to orders, such as address updates, cannot be made after the order has been processed.

Customer Responsibilities

• Customers are responsible for providing accurate shipping information. Incorrect details may cause delays.

Tracking Information

• Tracking details will be emailed once the order is shipped. Updates may take longer to reflect during peak periods.

By placing an order during promotional events, customers agree to these shipping terms. Thank you for your patience and understanding!